{"id":4516,"date":"2017-09-15T10:08:20","date_gmt":"2017-09-15T08:08:20","guid":{"rendered":"https:\/\/www.factorenergia.com\/es\/?post_type=blog&#038;p=4516"},"modified":"2026-04-17T13:53:29","modified_gmt":"2026-04-17T11:53:29","slug":"mis-facturas","status":"publish","type":"post","link":"https:\/\/www.factorenergia.com\/es\/blog\/factura-luz\/mis-facturas\/","title":{"rendered":"D\u00f3nde ver mis facturas (para clientes)"},"content":{"rendered":"\n<script type=\"text\/javascript\" id=\"auto-index\" async defer>\n\n      function indexContent(context){\n\n      var container = document.querySelector(context);\n\n      element = document.getElementById(\"accordion-index\");\n      var titles = Array.from(container.querySelectorAll(\"h2,h3\"));\n\n      for (var i = 0, l = titles.length; i < l; i++) {\n\n\t\tjQuery('#accordionIndex').show();\n\n        var tit = titles[i];\n\t\tvar newTitle = tit.textContent.toLowerCase().replace(\/[^a-zA-Z ]\/g, \"\").replace(\/\\s\/g, '-');\n\t\tvar numTag = Number(tit.tagName.replace(\/[^1-9]\/g, \"\"));\n\t\tvar tagWidth = (numTag*20);\n\n\t\tvar preText = '<span style=\"margin-left:' + tagWidth + 'px\"><\/span>';\n\n        tit.setAttribute(\"id\", newTitle);\n\t\tjQuery(tit).addClass('h-inline');\n\t\t\n\t\tvar toIndex = '<p class=\"h-inline\"><a class=\"blog-toindex\" href=\"#accordionIndex\"><span class=\"glyphicon glyphicon-chevron-up\" aria-hidden=\"true\"><\/span><\/a><\/p>';\n\n\t\tjQuery(toIndex).insertAfter(tit);\n\n        var node = document.createElement(\"LI\");                 \n        var link = document.createElement(\"A\");\n        var textnode = document.createTextNode(tit.textContent);\n\n        link.appendChild(textnode);\n        link.setAttribute(\"href\", '#' + newTitle);\n\t\t\/\/link.setAttribute(\"style\", \"margin-left:\" + tagWidth + \"px\");\n\t\tlink.setAttribute(\"class\", \"acc-h\" + numTag);\n        node.appendChild(link);\n\n        element.appendChild(node);\n\n      }\n    }\n\n    jQuery(document).ready(function(){\t\t\n\t\tindexContent(\".single-post-content\");\n\n\t\tjQuery(\".accordion-toggle\").click(function() {\n\t\t\tjQuery(this).toggleClass(\"open\");\n\t\t\tjQuery(\"#collapseIndex\").slideToggle(\"in\");\n\t\t});\n\t});\n\n\n<\/script>\n\n<style>\n\t.accordion-toggle{\n\t\tcursor:pointer;\n\t}\n\n\t#accordionIndex .panel-heading{\n\t\tmargin-bottom:0px;\n\t}\n\n\t.articulo ul, .articulo ol{\n\t\tmargin-bottom:auto;\n\t}\n\n\t.h-inline{\n\t\tdisplay: inline-flex;\n\t\tflex-wrap: wrap\n\t}\n\t#accordion-index{\n\t\tpadding-left:0px;\n\t}\n\t#accordion-index li a{\n\t\tdisplay:block;\n\t\tpadding-top:5px;\n\t}\n\n\t.acc-h2{\n\t\tmargin-left:0px;\n\t\tposition: relative;\n\t}\n\n\t.acc-h3{\n\t\tmargin-left:25px;\n\t}\n\n\t.acc-h3::before{\n\t\tcontent: \"\";\n\t\tbackground-color:var(--blue-light);\n\t\tmargin-left:-10px;\n\t\twidth: 7px;\n\t\theight: 7px;\n\t\tdisplay: inline-block;\n\t\ttext-align: center;\n\t\tborder-radius: 1000px;\n\t\tmargin-right: 10px;\n    \tmargin-bottom: 2px;\n\t}\n\n\t.acc-h4{\n\t\tmargin-left:40px;\n\t}\n\n\t.acc-h4::before{\n\t\tcontent: \"\";\n\t\tborder: 1px solid var(--blue-light);\n\t\tmargin-left:-5px;\n\t\twidth: 7px;\n\t\theight: 7px;\n\t\tdisplay: inline-block;\n\t\ttext-align: center;\n\t\tborder-radius: 100%;\n\t\tmargin-right: 10px;\n    \tmargin-bottom: 2px;\n\t}\n\n\t.acc-h3:hover::before{\n\t\tbackground-color: var(--blue-darkest);\n\t}\n\n\t.acc-h4:hover::before{\n\t\tborder-color: var(--blue-darkest);\n\t}\n\n\t@media (max-width: 992px){\n\t\t.acc-h2{\n\t\t\tmargin-left:0px;\n\t\t}\n\t\t.acc-h3{\n\t\t\tmargin-left:20px;\n\t\t}\n\t\t.acc-h4{\n\t\t\tmargin-left:40px;\n\t\t}\n\t}\n\n\t\/*\n\th2.h-inline:after,\n\th3.h-inline:after{\n\t\theight: 24px;\n\t\tcontent: \"\";\n\t\tdisplay: table-row;\n\t}*\/\n<\/style>\n\n<div id=\"table-accordion-index\">\n\t<div class=\"panel-group\" id=\"accordionIndex\">\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\">\n\t\t\t\t<div class=\"panel-title open\"><div class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion\" aria-expanded=\"true\">\u00cdndice<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapseIndex\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t<ul id=\"accordion-index\">\n\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<p>Si eres cliente de Factor Energ\u00eda, te interesar\u00e1 saber que tienes un espacio d\u00f3nde ver tus facturas, entre otras funciones. Si no sab\u00edas d\u00f3nde ver tus facturas, te explicamos m\u00e1s:<\/p>\n<h2><span>\u00bfD\u00f3nde ver las facturas en el \u00e1rea de clientes de factorenergia?<\/span><\/h2>\n<p>Ya hemos hablado de las ventajas de las facturas electr\u00f3nicas, porque entre otras cosas, te permiten tenerlas siempre disponibles y hacer varios tipos de gesti\u00f3n online.<\/p>\n<p>&nbsp;<\/p>\n<p>Si quieres ver tus facturas, solo tienes que acceder a tu \u00e1rea clientes; ah\u00ed ver\u00e1s f\u00e1cilmente el apartado en el que constar\u00e1n tus facturas para consultarlas en el momento que quieras.<\/p>\n<p><picture><source srcset=\"https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo.jpg.webp 929w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-300x204.jpg.webp 300w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-768x522.jpg.webp 768w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-261x177.jpg.webp 261w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-90x61.jpg.webp 90w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-170x115.jpg.webp 170w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-530x360.jpg.webp 530w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-442x300.jpg.webp 442w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-privadacirculo-500x340.jpg.webp 500w\" sizes=\"(max-width: 601px) 100vw, 601px\" type=\"image\/webp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo.jpg\" alt=\"ver mis facturas\" width=\"601\" height=\"408\" class=\"aligncenter wp-image-4521  webpexpress-processed\" title=\"area privada\" srcset=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo.jpg 929w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-300x204.jpg 300w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-768x522.jpg 768w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-261x177.jpg 261w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-90x61.jpg 90w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-170x115.jpg 170w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-530x360.jpg 530w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-442x300.jpg 442w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-privadacirculo-500x340.jpg 500w\" sizes=\"(max-width: 601px) 100vw, 601px\"><\/picture><\/p>\n<p>Adem\u00e1s, te avisaremos por correo electr\u00f3nico cuando tengas una nueva factura disponible.<\/p>\n<h2>\u00c1rea clientes de Factorenergia<\/h2>\n<p>Podr\u00e1s encontrar el \u00c1rea Clientes de Factorenergia en la parte superior derecha de la p\u00e1gina:<\/p>\n<p><picture><source srcset=\"https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-1024x336.jpg.webp 1024w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-300x98.jpg.webp 300w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-768x252.jpg.webp 768w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-306x100.jpg.webp 306w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-90x30.jpg.webp 90w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-170x56.jpg.webp 170w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha-500x164.jpg.webp 500w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2017\/09\/area-generalflecha.jpg.webp 1060w\" sizes=\"(max-width: 619px) 100vw, 619px\" type=\"image\/webp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-1024x336.jpg\" alt=\"area privada\" width=\"619\" height=\"203\" class=\"aligncenter wp-image-4523 webpexpress-processed\" title=\"area privada\" srcset=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-1024x336.jpg 1024w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-300x98.jpg 300w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-768x252.jpg 768w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-306x100.jpg 306w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-90x30.jpg 90w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-170x56.jpg 170w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha-500x164.jpg 500w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2017\/09\/area-generalflecha.jpg 1060w\" sizes=\"(max-width: 619px) 100vw, 619px\"><\/picture><\/p>\n<p>Para acceder, solo tendr\u00e1s que introducir el usuario y contrase\u00f1a facilitados durante la contrataci\u00f3n. <strong>Una vez dentro del \u00c1rea Clientes, podr\u00e1s:<\/strong><\/p>\n<h3><strong>Consultar facturas<\/strong><\/h3>\n<p>Como ya hemos dicho, una de las facilidades que te ofrece el \u00e1rea clientes es que puedes ver tus facturas y consultarlas cuando quieras, sin necesidad de gastar papel o almacenarlas en casa.<\/p>\n<div class=\"text-center center blog-cta\"><p>C&aacute;mbiate a factorenergia y ahorra un 12,5% en tu factura de la Luz ... &iexcl;Para Siempre!<\/p><a class=\"blog-cta primary-btn text-center solicitar-estudio\" target=\"_blank\" title=\"Llama Gratis o Contrata Online en 2 min\" href=\"https:\/\/www.factorenergia.com\/es\/como-cambiar-compania\/\">Llama Gratis o Contrata Online en 2 min<\/a><p><\/p><div style=\"display:none;\"><p>C&aacute;mbiate a factorenergia y ahorra un 12,5% en tu factura de la Luz ... &iexcl;Para Siempre!<\/p><\/div>\n\t\t\t<script type='text\/javascript'>\n\t\t\t\tjQuery('.solicitar-estudio').click(function(){\t\t\t\t\t\t\t\t\t\n\t\t\t\t\tdataLayer.push({'language': 'es'});\n\t\t\t\t\tdataLayer.push({'post_id': '4516'});\n\t\t\t\t\tdataLayer.push({'cat_type': 'luz'});\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t<\/div><br\/>\n<h3><strong>Comunicar la lectura del contador<\/strong><\/h3>\n<p>Mucho m\u00e1s f\u00e1cil que el papelito en el ascensor. Si quieres, puedes pasar tu lectura desde el \u00e1rea clientes.<\/p>\n<h3><strong>Pedir factura electr\u00f3nica<\/strong><\/h3>\n<p>El \u00e1rea clientes est\u00e1 disponible tanto para aquellos que tienen factura electr\u00f3nica como para los que no. As\u00ed, si no la tienes y te lo piensas m\u00e1s adelante, puedes pedirla tan f\u00e1cilmente como clicando al bot\u00f3n correspondiente.<\/p>\n<h3><strong>Hacer modificaciones<\/strong><\/h3>\n<p>Desde \u201cMis contratos\u201d podr\u00e1s modificar datos como tu direcci\u00f3n, el titular del suministro, la cuenta bancaria, o la potencia contratada.<\/p>\n<h3><strong>Ver el precio de la electricidad<\/strong><\/h3>\n<p>Muy \u00fatil en especial para aquellos que tengan contratada una tarifa variable. Desde el apartado \u201cMis facturas\u201d podr\u00e1s ver el precio de la electricidad, una simulaci\u00f3n de precios y el hist\u00f3rico de su evoluci\u00f3n.<\/p>\n\r\n<script type=\"text\/javascript\" async defer>\r\n\r\n    jQuery(document).ready(function(){\t\t\r\n\t\t\r\n\t});\r\n<\/script>\r\n\r\n<style>\r\n\t.block-interested_posts{\r\n        margin-top: 10px;\r\n        padding: 20px;\r\n        border: 2px solid #92C200;\r\n    }\r\n    .block-interested_posts ul{\r\n        margin-bottom:0px;\r\n    }\r\n    .block-interested_posts ul li{\r\n        margin-bottom:5px;\r\n    }\r\n    .block-interested_posts ul li a{\r\n        \/*color: #DF981E;*\/\r\n    }\r\n\r\n<\/style>\r\n\r\n<div class=\"block-interested_posts\">\r\n    <p><strong>Post que te pueden interesar<\/strong><\/p>\r\n    <ul>\r\n                    <li><a href=\"https:\/\/www.factorenergia.com\/es\/blog\/ahorrar-electricidad\/aprende-calcular-consumo-electrico-casa\/\" title=\"C\u00f3mo calcular el consumo el\u00e9ctrico de tu casa\">C\u00f3mo calcular el consumo el\u00e9ctrico de tu casa<\/a><\/li>\r\n                    <li><a href=\"https:\/\/www.factorenergia.com\/es\/blog\/factura-luz\/kilowatio-precio-de-la-luz\/\" title=\"Unidades de medida y precio de la luz\">Unidades de medida y precio de la luz<\/a><\/li>\r\n            <\/ul>\t\r\n<\/div>\n<h3><strong>Reclamar<\/strong><\/h3>\n<p>Toda reclamaci\u00f3n que quieras hacer, si no quieres hacerla por tel\u00e9fono llamando al 900 649 028, puedes hacerla de forma telem\u00e1tica desde tu \u00e1rea clientes.<\/p>\n<h3><strong>Consultar tel\u00e9fonos de aver\u00edas<\/strong><\/h3>\n<p>Si tienes cualquier problema, te ofrecemos tel\u00e9fonos a los que puedes llamar seg\u00fan el inconveniente o aver\u00eda que tengas.<\/p>\n<h3><strong>Factor Smarthome<\/strong><\/h3>\n<p>Tambi\u00e9n podr\u00e1s acceder a nuestra aplicaci\u00f3n Factor Smarthome, desde la que podr\u00e1s medir tu consumo, compararlo con el de tus vecinos, y recibir consejos de ahorro y eficiencia energ\u00e9tica.<\/p>\n<p>&nbsp;<\/p>\n<p>Ahora que ya sabes d\u00f3nde ver tus facturas, p\u00e1sate por <a href=\"https:\/\/clientes.factorenergia.com\/login\/E\" target=\"_blank\" rel=\"noopener noreferrer\">tu \u00e1rea clientes<\/a> y descubre todo lo que puedes hacer. Y si todav\u00eda no eres cliente, ser\u00e1 porque a\u00fan no has visto nuestros precios.<\/p>\n<p>&nbsp;<\/p>\n<p>Contrata la luz online en solo 5 minutos o <strong>ll\u00e1manos gratis al 900 850 000<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si eres cliente de Factor Energ\u00eda, te interesar\u00e1 saber que tienes un espacio d\u00f3nde ver tus facturas, entre otras funciones. Si no sab\u00edas d\u00f3nde ver tus facturas, te explicamos m\u00e1s:<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[52],"tags":[],"acf":{"fecha_de_la_entrada":"20170915","imagen_portada":4519,"categoria_blog":null,"tipo_de_distribuidora":null,"tiempo_lectura":"","banner_bool":false,"titulo_banner":"","texto_banner":"","texto_boton_banner":"","url_boton_banner":"","post_relacionados":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>D\u00f3nde ver mis facturas (para clientes) | Factorenergia<\/title>\n<meta name=\"description\" content=\"Si eres cliente de FactorEnerg\u00eda, te interesar\u00e1 saber que tienes un espacio d\u00f3nde ver tus facturas, entre otras funciones.\" \/>\n<meta name=\"robots\" content=\"index, follow, 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