{"id":9979,"date":"2021-02-08T11:02:59","date_gmt":"2021-02-08T09:02:59","guid":{"rendered":"https:\/\/www.factorenergia.com\/ca\/?post_type=blog&#038;p=9979"},"modified":"2025-07-25T14:34:57","modified_gmt":"2025-07-25T12:34:57","slug":"nova-app-de-factorenergia","status":"publish","type":"post","link":"https:\/\/www.factorenergia.com\/ca\/blog\/noticies\/nova-app-de-factorenergia\/","title":{"rendered":"Coneix i descarrega&#8217;t la nova app de factorenergia"},"content":{"rendered":"<p style=\"text-align: justify;\"><span>\n<script type=\"text\/javascript\" id=\"auto-index\" async defer>\n\n      function indexContent(context){\n\n      var container = document.querySelector(context);\n\n      element = document.getElementById(\"accordion-index\");\n      var titles = Array.from(container.querySelectorAll(\"h2\"));\n\n      for (var i = 0, l = titles.length; i < l; i++) {\n\n\t\tjQuery('#accordionIndex').show();\n\n        var tit = titles[i];\n\t\tvar newTitle = tit.textContent.toLowerCase().replace(\/[^a-zA-Z ]\/g, \"\").replace(\/\\s\/g, '-');\n\t\tvar numTag = Number(tit.tagName.replace(\/[^1-9]\/g, \"\"));\n\t\tvar tagWidth = (numTag*20);\n\n\t\tvar preText = '<span style=\"margin-left:' + tagWidth + 'px\"><\/span>';\n\n        tit.setAttribute(\"id\", newTitle);\n\t\tjQuery(tit).addClass('h-inline');\n\t\t\n\t\tvar toIndex = '<p class=\"h-inline\"><a class=\"blog-toindex\" href=\"#accordionIndex\"><span class=\"glyphicon glyphicon-chevron-up\" aria-hidden=\"true\"><\/span><\/a><\/p>';\n\n\t\tjQuery(toIndex).insertAfter(tit);\n\n        var node = document.createElement(\"LI\");                 \n        var link = document.createElement(\"A\");\n        var textnode = document.createTextNode(tit.textContent);\n\n        link.appendChild(textnode);\n        link.setAttribute(\"href\", '#' + newTitle);\n\t\t\/\/link.setAttribute(\"style\", \"margin-left:\" + tagWidth + \"px\");\n\t\tlink.setAttribute(\"class\", \"acc-h\" + numTag);\n        node.appendChild(link);\n\n        element.appendChild(node);\n\n      }\n    }\n\n    jQuery(document).ready(function(){\t\t\n\t\tindexContent(\".single-post-content\");\n\n\t\tjQuery(\".accordion-toggle\").click(function() {\n\t\t\tjQuery(this).toggleClass(\"open\");\n\t\t\tjQuery(\"#collapseIndex\").slideToggle(\"in\");\n\t\t});\n\t});\n\n\n<\/script>\n\n<style>\n\t.accordion-toggle{\n\t\tcursor:pointer;\n\t}\n\n\t#accordionIndex .panel-heading{\n\t\tmargin-bottom:0px;\n\t}\n\n\t.articulo ul, .articulo ol{\n\t\tmargin-bottom:auto;\n\t}\n\n\t.h-inline{\n\t\tdisplay: inline-flex;\n\t\tflex-wrap: wrap\n\t}\n\t#accordion-index{\n\t\tpadding-left:0px;\n\t}\n\t#accordion-index li a{\n\t\tdisplay:block;\n\t\tpadding-top:5px;\n\t}\n\n\t.acc-h2{\n\t\tmargin-left:0px;\n\t\tposition: relative;\n\t}\n\n\t.acc-h3{\n\t\tmargin-left:25px;\n\t}\n\n\t.acc-h3::before{\n\t\tcontent: \"\";\n\t\tbackground-color:var(--blue-light);\n\t\tmargin-left:-10px;\n\t\twidth: 7px;\n\t\theight: 7px;\n\t\tdisplay: inline-block;\n\t\ttext-align: center;\n\t\tborder-radius: 1000px;\n\t\tmargin-right: 10px;\n    \tmargin-bottom: 2px;\n\t}\n\n\t.acc-h4{\n\t\tmargin-left:40px;\n\t}\n\n\t.acc-h4::before{\n\t\tcontent: \"\";\n\t\tborder: 1px solid var(--blue-light);\n\t\tmargin-left:-5px;\n\t\twidth: 7px;\n\t\theight: 7px;\n\t\tdisplay: inline-block;\n\t\ttext-align: center;\n\t\tborder-radius: 100%;\n\t\tmargin-right: 10px;\n    \tmargin-bottom: 2px;\n\t}\n\n\t.acc-h3:hover::before{\n\t\tbackground-color: var(--blue-darkest);\n\t}\n\n\t.acc-h4:hover::before{\n\t\tborder-color: var(--blue-darkest);\n\t}\n\n\t@media (max-width: 992px){\n\t\t.acc-h2{\n\t\t\tmargin-left:0px;\n\t\t}\n\t\t.acc-h3{\n\t\t\tmargin-left:20px;\n\t\t}\n\t\t.acc-h4{\n\t\t\tmargin-left:40px;\n\t\t}\n\t}\n\n\t\/*\n\th2.h-inline:after,\n\th3.h-inline:after{\n\t\theight: 24px;\n\t\tcontent: \"\";\n\t\tdisplay: table-row;\n\t}*\/\n<\/style>\n\n<div id=\"table-accordion-index\">\n\t<div class=\"panel-group\" id=\"accordionIndex\">\n\t\t<div class=\"panel panel-default\">\n\t\t\t<div class=\"panel-heading\">\n\t\t\t\t<div class=\"panel-title open\"><div class=\"accordion-toggle\" data-toggle=\"collapse\" data-parent=\"#accordion\" aria-expanded=\"true\">\u00edndex<\/div><\/div>\n\t\t\t<\/div>\n\t\t\t<div id=\"collapseIndex\" class=\"panel-collapse collapse in\" aria-expanded=\"true\">\n\t\t\t\t<div class=\"panel-body\">\n\t\t\t\t\t<ul id=\"accordion-index\">\n\t\t\t\t\t<\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/span><\/p>\n<p>Descarrega&#8217;t l&#8217;app aqu\u00ed: <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=app.factor.energia\">Android Google Play<\/a> | <a href=\"https:\/\/apps.apple.com\/es\/app\/factor-energ%C3%ADa\/id757811407#?platform=iphone\">iOS App Store<\/a><\/p>\n<p style=\"text-align: justify;\">Si ja ets client nostre aix\u00f2 t&#8217;interessa: ja hem llan\u00e7at la nova app de factorenergia! Podr\u00e0s tenir des de ja el <strong>control total del consum d&#8217;energia<\/strong> de la teva llar, negoci o empresa.<\/p>\n<p style=\"text-align: justify;\">Disposar\u00e0s c\u00f2modament en el teu dispositiu m\u00f2bil de tota la informaci\u00f3 sobre el teu consum energ\u00e8tic, gr\u00e0cies a una aplicaci\u00f3 molt <strong>intu\u00eftiva i f\u00e0cil<\/strong> d&#8217;utilitzar.<\/p>\n<p style=\"text-align: justify;\">Amb la nova app podr\u00e0s, entre moltes altres coses:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Con\u00e8ixer <\/strong>detalladament totes<strong> les dades sobre el teu consum energ\u00e8tic<\/strong>: kWh consumits per mesos, dies i hores.<\/li>\n<li style=\"text-align: justify;\"><strong>Consultar l&#8217;import de les teves factures<\/strong>, aix\u00ed com realitzar els pagaments d&#8217;aquells pendents.<\/li>\n<li style=\"text-align: justify;\"><strong>Acc\u00e9s als millors consells d&#8217;estalvi<\/strong> per a reduir el teu consum.<\/li>\n<li style=\"text-align: justify;\"><strong>Accedir a l&#8217;espai dedicat a Autoconsum:<\/strong> fes un seguiment de quin est\u00e0 sent el consum actual i l&#8217;evoluci\u00f3 d&#8217;aquest.<\/li>\n<\/ul>\n<h2 style=\"font-size: 20px !important; color: #777777;\"><strong>Qu\u00e8 trobar\u00e0s en la nova app de factorenergia? <\/strong><\/h2>\n<p style=\"text-align: justify;\">\u00c9s molt f\u00e0cil d&#8217;utilitzar i amb aquesta petita guia, podr\u00e0s anar directament a la informaci\u00f3 que t&#8217;interessi consultar. A continuaci\u00f3 t&#8217;expliquem <strong>les novetats m\u00e9s importants<\/strong> que trobar\u00e0s en la nova app:<\/p>\n<p><strong>INICI<\/strong><\/p>\n<p>Quan entris en l&#8217;app trobar\u00e0s la informaci\u00f3 m\u00e9s b\u00e0sica que pot interessar-te:<\/p>\n<ul>\n<li><strong>Acc\u00e9s als contractes amb factorenergia<\/strong>, tant de llum com gas.<\/li>\n<li><strong>Dades de la \u00faltima factura<\/strong>: import, data i opci\u00f3 de veure m\u00e9s detalls.<\/li>\n<li><strong>Consum actual<\/strong> total del mes per dies i hores.<\/li>\n<li><strong>Evoluci\u00f3 mensual<\/strong> del teu consum.<\/li>\n<li><strong>Consells d&#8217;estalvi<\/strong> espec\u00edfics per a reduir el teu consum i ser m\u00e9s eficient.<\/li>\n<\/ul>\n<p><span>\r\n<script type=\"text\/javascript\" async defer>\r\n\r\n    jQuery(document).ready(function(){\t\t\r\n\t\t\r\n\t});\r\n<\/script>\r\n\r\n<style>\r\n\t.block-interested_posts{\r\n        margin-top: 10px;\r\n        padding: 20px;\r\n        border: 2px solid #92C200;\r\n    }\r\n    .block-interested_posts ul{\r\n        margin-bottom:0px;\r\n    }\r\n    .block-interested_posts ul li{\r\n        margin-bottom:5px;\r\n    }\r\n    .block-interested_posts ul li a{\r\n        \/*color: #DF981E;*\/\r\n    }\r\n\r\n<\/style>\r\n\r\n<div class=\"block-interested_posts\">\r\n    <p><strong>Post que et poden interessar<\/strong><\/p>\r\n    <ul>\r\n                    <li><a href=\"https:\/\/www.factorenergia.com\/ca\/blog\/noticies\/factorenergia-colabora-en-xarxa-autoconsum-compartit\/\" title=\"Factorenergia en la primera xarxa d&#8217;autoconsum compartit basat en \u2018blockchain\u2019\">Factorenergia en la primera xarxa d&#8217;autoconsum compartit basat en \u2018blockchain\u2019<\/a><\/li>\r\n                    <li><a href=\"https:\/\/www.factorenergia.com\/ca\/blog\/noticies\/factor-energia-generacion-ca\/\" title=\"Neix la filial Factor Energ\u00eda Generaci\u00f3n\">Neix la filial Factor Energ\u00eda Generaci\u00f3n<\/a><\/li>\r\n                    <li><a href=\"https:\/\/www.factorenergia.com\/ca\/blog\/enten-la-factura-de-la-llum\/quants-kwh-consumeix-una-casa-al-mes\/\" title=\"Quants kWh consumeix una casa al mes?\">Quants kWh consumeix una casa al mes?<\/a><\/li>\r\n            <\/ul>\t\r\n<\/div><\/span><\/p>\n<p><strong>GESTIONS<\/strong><\/p>\n<p style=\"text-align: justify;\">En aquest apartat podr\u00e0s accedir a diferents aspectes relacionats amb el teu contracte i consum energ\u00e8tic, com s\u00f3n:<\/p>\n<p style=\"text-align: justify;\"><strong>Factures<\/strong><\/p>\n<p style=\"text-align: justify;\">Podr\u00e0s veure de manera r\u00e0pida totes les teves factures amb detall i fer una consulta per mes i any.<\/p>\n<p style=\"text-align: justify;\"><strong>Consums<\/strong><\/p>\n<p style=\"text-align: justify;\">Aquesta part de l&#8217;App \u00e9s fonamental per a optimitzar el teu consum de llum, ja que et permet veure el detall del teu consum energ\u00e8tic en funci\u00f3 de trams de dies, mesos o anys. Tamb\u00e9 podr\u00e0s comparar l&#8217;evoluci\u00f3 d&#8217;aquest.<\/p>\n<p style=\"text-align: justify;\"><strong>Autoconsum<\/strong><\/p>\n<p style=\"text-align: justify;\">\u00c9s aqu\u00ed on podr\u00e0s fer un seguiment de la teva producci\u00f3, detalls de l&#8217;autoconsum, els excedents generats i detall de l&#8217;evoluci\u00f3.<\/p>\n<p><a href=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1.jpg\"><picture><source srcset=\"https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-300x200.jpg.webp 300w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-768x512.jpg.webp 768w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-266x177.jpg.webp 266w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-90x60.jpg.webp 90w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-170x113.jpg.webp 170w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-540x360.jpg.webp 540w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-450x300.jpg.webp 450w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1-500x333.jpg.webp 500w, https:\/\/www.factorenergia.com\/wp-content\/webp-express\/webp-images\/uploads\/2019\/08\/app-1.jpg.webp 960w\" sizes=\"(max-width: 702px) 100vw, 702px\" type=\"image\/webp\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-300x200.jpg\" alt=\"app per viatjar per carretera\" width=\"702\" height=\"468\" class=\"alignnone wp-image-8368 webpexpress-processed\" srcset=\"https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-300x200.jpg 300w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-768x512.jpg 768w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-266x177.jpg 266w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-90x60.jpg 90w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-170x113.jpg 170w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-540x360.jpg 540w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-450x300.jpg 450w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1-500x333.jpg 500w, https:\/\/www.factorenergia.com\/wp-content\/uploads\/2019\/08\/app-1.jpg 960w\" sizes=\"(max-width: 702px) 100vw, 702px\"><\/picture><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Modificar contractes<\/strong><\/p>\n<p style=\"text-align: justify;\">Podr\u00e0s accedir i modificar les teves dades personals; nom el titular del contracte, compte bancari i tarifa que tens contractada amb factorenergia.<\/p>\n<p style=\"text-align: justify;\"><strong>Pagaments online<\/strong><\/p>\n<p style=\"text-align: justify;\">Amb aquesta nova funcionalitat podr\u00e0s gestionar i efectuar els pagaments de les teves factures pendents c\u00f2modament des del teu smartphone i de manera r\u00e0pida.<\/p>\n<p style=\"text-align: justify;\"><strong>Smart Home<\/strong><\/p>\n<p>Acc\u00e9s al<em> site<\/em> de Factor Smart Home, l&#8217;eina per a estalviar en la factura el\u00e8ctrica de la teva llar.<\/p>\n<p style=\"text-align: justify;\"><strong>Reclamacions<\/strong><\/p>\n<p style=\"text-align: justify;\">En aquest espai trobar\u00e0s un formulari en el qual podr\u00e0s especificar el tipus de consulta, afegir un comentari explicant la teva consulta i dades personals. Tamb\u00e9 es mostraran els canals des dels quals pots posar-te en contacte amb atenci\u00f3 al client; consultar quin \u00e9s el nostre email i la direcci\u00f3 de les nostres oficines.<\/p>\n<p style=\"text-align: justify;\"><strong>Cotxe el\u00e8ctric<\/strong><\/p>\n<p style=\"text-align: justify;\">Acc\u00e9s directe al nostre espai web dedicat en exclusiva al cotxe el\u00e8ctric, en el qual mitjan\u00e7ant un formulari podrem comen\u00e7ar a treballar en una proposta personalitzada per a tu.<\/p>\n<p style=\"text-align: justify;\"><div class=\"text-center center blog-cta\"><p>Instal&middot;la un punt de rec&agrave;rrega pel teu cotxe el&egrave;ctric amb factorenergia!<\/p><a class=\"blog-cta primary-btn text-center solicitar-estudio\" target=\"_blank\" title=\"SOL&sdot;LICITA UN ESTUDI GRATU&Iuml;T\" href=\"https:\/\/www.factorenergia.com\/ca\/llars\/punts-recarrega-electrics\/\">SOL&sdot;LICITA UN ESTUDI GRATU&Iuml;T<\/a><p><\/p><div style=\"display:none;\"><p>Instal&middot;la un punt de rec&agrave;rrega pel teu cotxe el&egrave;ctric amb factorenergia!<\/p><\/div>\n\t\t\t<script type='text\/javascript'>\n\t\t\t\tjQuery('.solicitar-estudio').click(function(){\t\t\t\t\t\t\t\t\t\n\t\t\t\t\tdataLayer.push({'language': 'ca'});\n\t\t\t\t\tdataLayer.push({'post_id': '9979'});\n\t\t\t\t\tdataLayer.push({'cat_type': 'ce'});\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t<\/div><br\/><\/p>\n<p><strong>LECTURA<\/strong><\/p>\n<p style=\"text-align: justify;\">Aquesta funcionalitat et permet aportar la lectura del teu comptador de llum o gas, incloent una fotografia d&#8217;aquest. El nostre objectiu \u00e9s posar-te les coses f\u00e0cils.<\/p>\n<p><strong>USUARI<\/strong><\/p>\n<p>En aquest apartat del men\u00fa tindr\u00e0s acc\u00e9s a diferents informacions corresponents a:<\/p>\n<ul>\n<li>Dades d&#8217;acc\u00e9s<\/li>\n<li>Tel\u00e8fon del titular<\/li>\n<li>Opci\u00f3 d&#8217;activar\/desactivar la factura electr\u00f2nica<\/li>\n<\/ul>\n<p><strong>M\u00c9S INFORMACI\u00d3<\/strong><\/p>\n<p style=\"text-align: justify;\">Aqu\u00ed podr\u00e0s trobar diversitat d&#8217;informacions, relatives al teu consum, com tamb\u00e9 de factorenergia:<\/p>\n<ul>\n<li style=\"text-align: justify;\"><strong>Sobre nosaltres:<\/strong> la nostra manera de treballar i manifest.<\/li>\n<li style=\"text-align: justify;\"><strong>Accedir als tel\u00e8fons d&#8217;avaries<\/strong>: llistat i informaci\u00f3 de distribu\u00efdores per a resoldre avaries relacionades amb el teu subministrament.<\/li>\n<li style=\"text-align: justify;\"><strong>Possibilitat de trucar a atenci\u00f3 al client<\/strong> de manera directa.<\/li>\n<li style=\"text-align: justify;\"><strong>Consultar les preguntes m\u00e9s freq\u00fcents<\/strong>: resolem els principals dubtes que et puguin sorgir sobre la teva factura, gestions i altres preguntes sobre el sector de l&#8217;energia.<\/li>\n<li style=\"text-align: justify;\"><strong>Acc\u00e9s directe al nostre blog<\/strong> sobre energia.<\/li>\n<li style=\"text-align: justify;\"><strong>Consultar els preus<\/strong>: coneix el preu de l&#8217;energia per hores i com afecta en el teu consum i factura.<\/li>\n<\/ul>\n<p style=\"font-size: 20px !important; color: #777777;\"><strong>Descarrega&#8217;t ja la nova app de factorenergia <\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>Ja pots descarregar-te gratu\u00eftament la nova app de\u00a0factorenergia<\/strong><span>, tant en Google\u00a0<\/span><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=app.factor.energia\" title=\"descarregar app de factorenergia a Google Play\" target=\"_blank\" rel=\"nofollow noopener noreferrer\"><span>Play<\/span><\/a><span>\u00a0com en l&#8217;<a href=\"https:\/\/apps.apple.com\/es\/app\/factor-energ%C3%ADa\/id757811407#?platform=iphone\" title=\"descarregar app de factorenergia per iphone\" target=\"_blank\" rel=\"nofollow noopener noreferrer\">App Store <\/a>d&#8217;Apple. Sigues dels primers a provar-la!<\/span><\/p>\n<p style=\"text-align: justify;\">Si ja l&#8217;has descarregat, qu\u00e8 t&#8217;ha semblat? Fes-nos arribar la teva <strong>valoraci\u00f3<\/strong> a trav\u00e9s de la pr\u00f2pia aplicaci\u00f3, perqu\u00e8 la teva opini\u00f3 \u00e9s molt important per a nosaltres.<\/p>\n<p style=\"text-align: justify;\">I si vols <strong>optimitzar el teu consum energ\u00e8tic i estalviar en les teves factures<\/strong>, no el dubtis, a factorenergia trobar\u00e0s les millors tarifes i al millor preu.<\/p>\n<p style=\"text-align: justify;\">Contracta la teva <a href=\"https:\/\/www.factorenergia.com\/ca\/tarifas-de-llum\/\" title=\"tarifa el\u00e8ctrica\" target=\"_blank\" rel=\"noopener noreferrer\">tarifa de llum<\/a> o <a href=\"https:\/\/www.factorenergia.com\/ca\/gas\/\" title=\"tarifa de gas\" target=\"_blank\" rel=\"noopener noreferrer\">tarifa de gas<\/a> en la nostra web o b\u00e9 trucant al 900 850 000, solament necessitar\u00e0s 2 minuts.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Llancem la nova app de factorenergia! Podr\u00e0s gaudir de les seves noves funcionalitats per a tenir sempre a m\u00e0 i controlar totes les dades sobre el teu consum energ\u00e8tic. No esperis m\u00e9s i descarrega-la en el teu smartphone i\/o tablet.<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[61],"tags":[],"acf":{"fecha_de_la_entrada":"20210208","imagen_portada":10417,"categoria_blog":null,"tipo_de_distribuidora":null,"tiempo_lectura":"","banner_bool":false,"titulo_banner":"","texto_banner":"","texto_boton_banner":"","url_boton_banner":"","post_relacionados":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Descarrega&#039;t ja la nova app de factorenergia - factorenergia<\/title>\n<meta name=\"description\" content=\"Llancem la nova app de factorenergia! 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