{"id":3208,"date":"2017-03-24T17:39:33","date_gmt":"2017-03-24T15:39:33","guid":{"rendered":"https:\/\/www.factorenergia.com\/ca\/?post_type=blog&#038;p=3208"},"modified":"2026-05-20T10:34:47","modified_gmt":"2026-05-20T08:34:47","slug":"que-cal-saber-consumidor-electric","status":"publish","type":"post","link":"https:\/\/www.factorenergia.com\/ca\/blog\/enten-la-factura-de-la-llum\/que-cal-saber-consumidor-electric\/","title":{"rendered":"Qu\u00e8 et cal saber com a consumidor el\u00e8ctric"},"content":{"rendered":"<p><span style=\"color: #000000;\">Potser siguis d\u2019aquelles persones que prefereixen no fer res en quant a la seva <a href=\"https:\/\/www.factorenergia.com\/ca\/\">companyia el\u00e8ctrica<\/a> perqu\u00e8 \u201cprefereixes no complicar-te\u201d. Moltes de les pors i inseguretats al canvi venen per la mala fama que precedeix a les <a href=\"https:\/\/www.factorenergia.com\/ca\/\" target=\"_blank\" rel=\"noopener\">empreses de llum a Espanya<\/a> perqu\u00e8, les coses com s\u00f3n, tenim mala reputaci\u00f3. No en tens cap culpa. \u00c9s veritat que hi ha empreses que no es comporten com haurien de fer-ho, per\u00f2 has de saber que nosaltres no som aquelles companyies el\u00e8ctriques.<\/span><\/p>\n<p><span style=\"color: #000000;\">A Factor Energia estem abocats a oferir-te un bon servei i eines perqu\u00e8 estalvi\u00efs en la teva factura de la llum, com Factor Smarthome o les nostres<\/span> <a href=\"\/ca\/llars\/tarifas\/\" target=\"_blank\" rel=\"noopener\">tarifes el\u00e8ctriques<\/a>,<span style=\"color: #000000;\"> que s\u2019adapten a les teves necessitats (tarifa fixa, variable i amb discriminaci\u00f3 hor\u00e0ria). A m\u00e9s, si no ho tens clar, t\u2019oferim assessorament.<\/span><\/p>\n<p><span style=\"color: #000000;\">Sigui com sigui, i per a que estiguis tranquil, t\u2019expliquem el que has de saber com a consumidor el\u00e8ctric:<\/span><\/p>\n<h2><span style=\"color: #000000;\">Qu\u00e8 ha de saber el client d\u2019una companyia el\u00e8ctrica<\/span><\/h2>\n<p><span style=\"color: #000000;\">Des de la liberalitzaci\u00f3 del mercat el\u00e8ctric, <strong>l\u2019usuari t\u00e9 dret a escollir quina companyia el\u00e8ctrica vol que li subministri la llum<\/strong>, i partint d\u2019aquest dret, qualsevol canvi efectuat en aquest sentit, que no compti amb el teu consentiment expr\u00e9s, \u00e9s il\u00b7legal.<\/span><\/p>\n<p><span style=\"color: #000000;\">En qualsevol cas, i encara que ja han quedat enrere aquells temps en qu\u00e8 algunes companyies enganyaven al client, <strong>la clau perqu\u00e8 aquestes coses no et passin a tu \u00e9s estar informat<\/strong>, aix\u00ed que abans de firmar res, recorda:<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Coneix la teva situaci\u00f3<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Recomanem que, en tot moment, s\u00e0pigues amb quina comercialitzadora est\u00e0s i a quin mercat (lliure o regulat) i a quina tarifa est\u00e0s acollit. Comprova regularment la teva factura i mira que el preu de la llum (relaci\u00f3 euros per quilovat).<\/span><\/p>\n<h3><span style=\"color: #000000;\"><strong>Ent\u00e9n conceptes b\u00e0sics<\/strong><\/span><\/h3>\n<p><span style=\"color: #000000;\">Evidentment no cal que siguis un gran ent\u00e8s del mercat el\u00e8ctric, per\u00f2 s\u00ed has de saber alguns conceptes b\u00e0sics, com que tens dret a escollir la teva empresa comercialitzadora i que qualsevol canvi sense el teu expr\u00e9s consentiment \u00e9s il\u00b7legal. Distingeix entre les diferent tarifes el\u00e8ctriques i ent\u00e9n en qu\u00e8 consisteix la discriminaci\u00f3 hor\u00e0ria per a saber quina modalitat tarifaria et conv\u00e9 m\u00e9s. \u00c9s important que siguis el m\u00e9s conscient possible del teu subministrament; estar al dia i informat \u00e9s la clau de l\u2019estalvi de llum.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"color: #000000;\">Passa\u2019t a Factor Energia<\/span><\/h2>\n<p><span style=\"color: #000000;\">La base a Factor Energia \u00e9s la transpar\u00e8ncia, per aix\u00f2 no t\u2019enganyarem mai, per\u00f2 com que som conscients que aix\u00f2 \u201c\u00e9s el que diuen tots\u201d, et convidem a fer-li una ullada a les nostres tarifes el\u00e8ctriques. I, per suposat, si hi ha alguna cosa que no et queda clara, escriu-nos o<strong> truca\u2019ns gratis al 900 850 000<\/strong>; respondrem a tots els teus dubtes.<\/span><\/p>\n<p><span style=\"color: #000000;\">Si est\u00e0s conven\u00e7ut i vols canviar,<\/span> <a href=\"https:\/\/www.factorenergia.com\/ca\/tarifes-de-llum\/\" target=\"_blank\" rel=\"noopener\">canvia d\u2019el\u00e8ctrica online<\/a> <span style=\"color: #000000;\">o per tel\u00e8fon; et garantim que seran nom\u00e9s 5 minuts.<\/span><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tens dret a ser un consumidor informat, a tenir les tarifes el\u00e8ctriques m\u00e9s barates i a con\u00e8ixer els teus drets com a consumidor el\u00e8ctric.<\/p>\n","protected":false},"author":17,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[57],"tags":[],"acf":{"fecha_de_la_entrada":"20170324","imagen_portada":3209,"categoria_blog":null,"tipo_de_distribuidora":null,"tiempo_lectura":"","banner_bool":false,"titulo_banner":"","texto_banner":"","texto_boton_banner":"","url_boton_banner":"","post_relacionados":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - 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